Terms of service

Last updated 11 November 2026

These terms are an agreement between you and {{OPERATOR_NAME}}, {{OPERATOR_ADDRESS}} (“we”, “us”), the operator of SendToSocial.

By creating a workspace or using SendToSocial you accept these terms. If you use it for an organisation, you confirm you can accept them on its behalf. Our Privacy policy explains how we handle your data.

The service

SendToSocial lets you upload videos and publish or schedule them to Instagram, Facebook, YouTube and TikTok through each platform's official API, group accounts into brands, and see views and engagement. You can use it from the dashboard, our API, or an AI agent connected through MCP.

We may add, change or remove features. If we remove something important that you're paying for, we'll tell you in advance.

Your account

You sign in with a Google account and must be 18 or over. Keep your Google account, API keys and agent connections secure. You're responsible for everything done through them, including posts an agent makes on your instructions.

Plans, trial and billing

Creator is $15 a month or $150 a year for up to 5 connected accounts. Studio is $39 a month or $390 a year for up to 25 connected accounts and multiple brands. Each Instagram account, Facebook Page, YouTube channel or TikTok account counts as one connected account.
Every new workspace starts with a 14-day free trial. A card is required to start it. Unless you cancel before the trial ends, your first payment is taken when it ends.
Subscriptions are paid in advance and renew automatically each month or year until you cancel.
Prices are in US dollars. Tax is added where the law requires.
Stripe processes payments. If a payment fails, Stripe retries it. If it still fails, we may pause publishing until it's paid.
We may change prices. We'll tell you at least 30 days before, and the new price applies from your next renewal, so you can cancel first if you prefer.
If you move to a plan with fewer connected accounts, you'll need to disconnect accounts down to the new limit.

Cancellation and refunds

You can cancel any time from the billing portal: open Settings, then Billing, in the dashboard. Your plan stays active until the end of the period you've paid for and then stops renewing. We don't refund partial periods, except where the law requires.

If you're a consumer in the UK or EU, you have the right to cancel within 14 days of starting your subscription. The free trial covers that period: cancel during the trial and you won't be charged.

Acceptable use

Don't use SendToSocial to:

send spam, or post the same content repeatedly or in bulk in ways a platform doesn't allow;
break any platform's terms, community guidelines, or API and developer policies;
post content that is illegal, infringes someone else's rights, or is deceptive, hateful or harassing;
impersonate anyone, or connect accounts you don't own or aren't authorised to manage;
get around platform restrictions, rate limits or your plan's limits;
resell SendToSocial itself, upload malware, or try to break into, overload or reverse-engineer the service.

Managing accounts for clients is fine, as long as they've authorised you. We may pause scheduled posts, remove stored files, or suspend workspaces that break these rules.

Your content

You own what you upload. You give us permission to store it, process it and send it to the platforms you choose, only to run the service for you.

You're responsible for your content and for having the rights to publish it, including music, footage and anyone who appears in it, and for any labels a platform requires, such as branded or AI-generated content disclosures.

When you upload to YouTube through SendToSocial, you agree to the YouTube Terms of Service. When you post to TikTok, you agree to TikTok's Music Usage Confirmation. Posts to Instagram and Facebook are subject to the Instagram Terms of Use and Facebook Terms of Service.

The platforms

SendToSocial isn't affiliated with or endorsed by Meta, Google, YouTube or TikTok. Each platform decides whether to accept a post, which features its API offers and how often you can post. Platforms can change or withdraw their APIs, expire connections, or reject or remove posts, and some features may stop working as a result. We'll do our best to adapt, but we aren't responsible for what a platform does.

Availability

We aim to keep SendToSocial running and to publish scheduled posts on time, but we can't guarantee uninterrupted service or exact posting times. Maintenance, outages, expired connections and platform processing can delay or stop a post. For anything time-critical, check in the dashboard that it went out.

Suspension and closing

You can delete your workspace at any time; see Data deletion. We may suspend or close a workspace if its owner seriously or repeatedly breaks these terms, doesn't pay, or if the law requires it. Where it's reasonable, we'll warn you first.

If we stop offering SendToSocial, we'll give you at least 30 days' notice and refund any prepaid period we can't provide. When a workspace closes, we delete its data as described in the Privacy policy.

Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn't allow us to limit. If you're a consumer, your legal rights are not affected.
If you're a consumer, we're responsible for loss that was a foreseeable result of our breaking these terms or failing to use reasonable care, but not for loss that wasn't foreseeable.
If you use SendToSocial for business, we aren't liable for lost profits, revenue, followers, reach or opportunities, or for any indirect or consequential loss.
We aren't responsible for what the platforms do, including rejecting, removing or limiting your posts or accounts.
Otherwise, our total liability to you for all claims is limited to what you paid us in the 12 months before the claim.

Changes to these terms

We may update these terms. For changes that matter, we'll email you at least 30 days before they take effect. If you don't agree, cancel before then. Using SendToSocial after a change takes effect means you accept it.

Governing law and contact

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you're a consumer living elsewhere in the UK or in the EU, you can also bring a claim in your local courts and keep the protection of your local consumer law.